Position Statements
IAMTCS Position Statements define the ethics, standards, and best practices that advance safety, professionalism, and excellence across all medical transport communications.
Standards for Drone Awareness in Air Medical Communications
July 15, 2026
Drone activity is becoming a routine part of the airspace, and communication centers play an important role in keeping crews informed and safe. This short course provides practical guidance on recognizing drone-related risks, asking the right safety questions during call intake, and coordinating with pilots, dispatch, and public safety partners when drone activity could impact a mission. Using real-world examples, current FAA data, and IAMTCS best practices, you’ll learn simple, actionable steps that strengthen situational awareness and support safer air medical operations. This course is designed to be engaging, practical, and immediately applicable to everyday communication center operations.
Annual Helicopter Shopping Awareness Training Standard
October 27, 2025
The current industry standard is that training concerning helicopter shopping is only provided during initial indoctrination or orientation. The IAMTCS Board of Directors adamantly recommends that this training for medical communication specialists occur on an annual basis to reinforce safety-critical decision-making and prevent unsafe mission requests. Therefore, IAMTCS establishes this position statement to define the standard for annual helicopter shopping awareness training across all communication centers, ensuring consistent communication, informed decisions, and shared situational awareness in air medical operations
Staffing Standards within the Communication Center
October 27, 2025
IAMTCS establishes clear, safety-centered staffing standards for medical transport communications, recommending a maximum ratio of three aircraft per one specialist to ensure safe, sustainable, and effective operations.
