Communication Specialist of the Year 2024

Tyler McKelvey - Intermountain Health

Robert (Tyler) McKelvey from Intermouniain Health is the 2024 Communicator of the Year.  Tyler is a working supervisor with Classic Air who also supervises the operational control team.  Over this last year, their department suffered a 50% staff loss, including two other supervisors.  Tyler stepped up and adjusted his scheduled to ensure every team member felt supported through enormous change and overtime.  If that wasn't enough, he stepped up to train new hires and helped revamp the training program in the process.  His team shared another experience that demonstrates his calm under pressure. 

He received a call for a high-speed accident.  As responders began to arrive, the significance of this event started to unfold.  There were multiple ejections and multiple people trapped.  5 of them were children.  As the first air crew arrived, they communicated with Tyler that there were "bodies all over" and to "send everyone".  This is not easy news to hear, but Tyler coordinated 5 ground ambulances and a total of 5 rotor wing ambulances from multiple programs to multiple receiving facilities in 3 different states.  Not only did his team recognize tehse efforts, but so did all of the neighboring programs involved in this case.